iSEO Blog

Twitter is quickly becoming a popular customer service method for many top brands, a new study finds.

Research from social media analytics firm Simply Measured shows that 30% of the of the companies in the Interbrand 100 — which ranks businesses based on financial status, how the brand influences purchasing decisions and how strong the brand is — now have dedicated customer service handles on Twitter as a way to divert negative attention and activity away from their primary brand account.

The study found the 30 brands with a separate customer service Twitter feeds have received more than 198,000 inbound tweets in the last quarter, and sent out more than 82,000 support responses.

Read more: More Companies Are Using Twitter for Customer Service

This really is the chicken and egg question of the internet age but depending on who you ask will determine the actual answer you receive.

A graphic designer based website development company will argue in a majority of cases that the design comes first of course. And let's face it without that aesthetically pleasing to the eye design a visitor will bounce off your site within a matter of seconds or so they would have you believe. But then that raises the big question of how did they get there in the first place?

The most common web development curve goes along the lines of website gets designed ..looks great let's go for it. Needs some content ok, copy and paste something out of our corporate /company leaflet.....time passes and no traffic!

Read more: What Comes First - The Web Design Or The SEO?

If you want to boost your online success quicker than a New York minute, then keep reading and you will see just how simple and easy it is.

Make no bones about it, your email box is probably flooded with e-mails trying to sell you bulk e-mail addresses or promises to shoot your website to the top of major search engine rankings.

But let me set the record straight. Prepare yourself. The Internet is growing by leaps and bounds, and the competition is fierce. You have to be unique and stand out from the crowd.

Read more: 7 Vital Factors To Consider Before Building Your Website And Online Presence

When a company is considering embarking upon a search engine optimization campaign, the first discussion that normally is had is whether to take care of the campaign in house or to hire an outside SEO firm. Handling an SEO campaign in house is an attractive and popular option for many companies – after all, the staff is already being paid to perform other functions, so the company might as well use its resources. In addition, a company may in fact have technically savvy people on staff that know at least a little bit about SEO, making the choice to take the campaign in house appear to be a no-brainer. But the real issue is how to compare the actual cost of an in-house campaign if you are expecting the same type of results that you would get with an outside SEO firm.

Read more: The True Cost of an In-House SEO Campaign: Why an SEO Firm Can Increase Your ROI